2Applying the Wrong Metrics
We look at money as the driving force for most organizations though it's really almost never the driving force. Organizations grasp at the “flavor of the month,” a phenomenon that has gone on for decades, from One Minute Management to Reengineering, from Holacracy to Good to Great. The late Tony Hsieh knew how to sell shoes at Zappos but his intent for a new management strategy failed miserably. And how, exactly would you know you’re moving from “good to great”?
IT'S NOT ABOUT MONEY AND HAS RARELY BEEN ABOUT MONEY
Organizations, public or private, cannot exist without customers or clients, members or subscribers. No matter the terminology, someone has to pay for the product or service ...
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