Servant Leadership in Action

Chapter 39Out of the Flames, into the Light

ART BARTER

Art Barter and I met when I spoke at his church a number of years ago. He was intrigued when I talked about Jesus as the ultimate model of servant leadership. Having recently taken over Datron World Communications, Art decided servant leadership would be his strategy for turning the operation around. You’ll enjoy this essay describing how he put servant leadership into action. —KB

EVERYTHING SEEMED TO be against our company, Datron World Communications. I had brought our management team together to lay out a plan for recovery. They looked at me—their new leader—eager to hear the next steps that would pull us out of the flames. Datron had just been dragged through an agonizing eight-month ...