CHAPTER 6

Surviving Versus Thriving

My wife likes to garden, and one thing she has learned after killing many plants and vegetables is that no matter how good or healthy the seeds are, if you plant them in bad soil, then they will not grow or produce.

The same is true for our employees. Leaders in the middle who coach down create a soil (a culture) that their people don't just survive in, they thrive and produce great results in. This culture must be informed by team unity, positive attitudes, and a willingness to do anything to be your best every day. You must demand this! But you don't need to be a hard-ass to get those results as a coach.

Joe Maddon, the baseball manager who broke the longest curse in baseball by leading the Chicago Cubs to ...

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