O'Reilly logo

Service and Service Systems by Steve Baron

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 7

Unsettled Times

The Case of the UK “Big Freeze” of 2010

Introduction

In Chapter 5, three case studies illustrated how different forms of disasters and complex emergencies create unsettled times for communities. The case studies also demonstrate (in Chapter 6) that variations can occur depending on impact (functional, temporal, and spatial) and likelihood (which involves the degree of preparedness and anticipation). In this chapter, we have chosen a case study brought about by out-of-the-ordinary weather conditions for the particular location. The impact is low, if measured by the number of deaths, and the effects cover a relatively short period of time in comparison to the cases covered in Chapter 5. There are some interesting features ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required