CHAPTER 3: SIAM STRUCTURES
There are four common structures for a SIAM ecosystem. The difference between each structure is the sourcing and configuration of the service integrator layer.
The structures are:
The customer organization will choose a structure based on factors including:
•Internal capabilities (including maturity, resources and skills)
•Complexity of the customer’s services
•The customer’s organizational structure and size
•The legislative and regulatory environment
•Current organizational maturity and capability in service integration and IT
•Appetite for external sourcing/loss of direct control
•Appetite for ...