CHAPTER 5: SIAM ROADMAP STAGE 4: RUN & IMPROVE
The Run & Improve roadmap stage will usually commence when the Implement stage is completed, although often some aspects of the transition will still be in Implement when the stage begins. If the chosen implementation approach is ‘phased’, the Run & Improve stage will take on elements of delivery in an incremental way as each phase, service, process or service provider exits the Implement stage (see section 4.1.2 Phased approach).
The inputs to this stage have been designed during the Discovery & Strategy, and Plan & Build stages, and then deployed during the Implement stage and include:
•SIAM model
•Process models
•Governance framework, including the structural elements
•Performance management and ...
Get Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
