Professional and technical literature is already full of books, for all levels of readers and interests. In fact, I think there are more books out there that we need to know about, let alone read. Service Thinking is definitely not âyet another business book.â I have found the content inspirational in several unique ways. First, it presents a practical collection of techniques that people will definitely use in actual field-based work. Second, the content invites the reader to have a deep-dive, not an anecdotic description of consulting experiences put together with the intention of creating more branding for the authors. Third, the content is a serious elaboration of a number of services systems ideas without the reader needing ...
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