In Praise of Service Thinking
Hastings and Sapersteinâs Service Thinking will help everyone become part of the next generation workforce. Their principles impact productivity, quality, compliance, sustainability, resilience, competitive parity, innovativeness, and how to increase them year after year. Service Thinking is an excellent primer for all ISSIP (International Society of Service Innovation Professionals) members who aspire to become better T-shaped innovators for business and societal systems with depth and breadth across all interconnected disciplines, sectors, and regions with a Service-Dominant Logic worldview. Service Thinking is the introduction of service science for practical business thinkers.
Dr. James C. ...
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