There are many people who contributed their support in time, talents, intellectual property, and encouragement to this project, whom we wish to acknowledge.
Foremost are Jim Spohrer and Jorge Sanz from IBM who championed and guided us with their generous support in time, expertise in business modeling for different industries, operational strategy tools, componentized business architecture, and advice. They have dedicated their career focus to Service Science and Component Business Modeling and we are honored that they enabled us to write this book.
We have a special thanks to Haluk Demirkan, who both championed and edited our work, and to Yassi Moghaddam who has helped to enable Service Thinking to be reviewed through ISSIP (International ...
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