- Open a web browser (Google Chrome, Firefox, Safari, or Internet Explorer).
- Type the instance URL in the address bar.
- Log in to the Service-Now instance using the credentials.
- Type the Report in the search bar (left-hand side).
- Click on scheduled reports module under reports application, which acts as a repository of all scheduled reports:
Service-Now Scheduled Report screens
- Click on Scheduled Execution of Last Month Incident Report and scroll down, in the Included in Email related list, click on New:
Reports - Included ...