ServiceNow: Building Powerful Workflows

How to do it...

1. Open any standard web browser.
2. Type the Service-Now instance web address provided by your company in the address bar (http://{instance_name}.service-now.com).
3. Type your credentials in respective fields.
4. After login, type user administration on left hand side in the search box and Service-Now will search out application for you. Now click on Groups module as shown following:

Group module

5. After clicking, you will see Groups records, as shown here, where you need to select the New button:

Group Records

6. After clicking, ...