How to do it...

  1. Open any standard web browser.
  2. Type the Service-Now instance web address provided by your company in the address bar (http://{instance_name}
  3. Type your credentials in respective fields.
  4. After login, type user administration on left hand side in the search box and Service-Now will search out application for you. Now click on Groups module as shown following:
Group module
  1. After clicking, you will see Groups records, as shown here, where you need to select the New button:
Group Records
  1. After clicking, ...

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