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How to do it...

Open the standard browser and type web address of Service-Now.
Log in to service-now using your credentials.
In the search box, type reports, and Service-Now will search Report Application as follows:

Service-Now reporting module

If you want to view or run a report, then click on View or Run. You will be redirected to the following screen:

Service-Now report view or run page

Service-Now reports are role-based; so if you have an admin, ITIL, report group, or report admin role then can you access reports. Connecting this ...

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