It is often instructive to view the fields that have been placed in the form by default.
Click on the Show Form related link to take a look.
- Number: A unique identifier, it's a seven-digit number prefixed by TASK. This is constructed using a script specified in the dictionary entry.
The script uses details in the Numbers [sys_number] table, accessible via System Definition > Number Maintenance.
- Assigned to: This field represents the fulfiller-the person who is working on the task. It is a reference field that points to the User table. It has a reference qualifier that lets only users with the itil role be selected. Roles are explored further in Chapter 7, Exchanging Data – Import Sets, Web Services, and other Integrations ...
