How to do it...

  1. Open any standard web browser and type the instance address.
  2. Log in to the Service-Now instance using the credentials.
  3. On the left-hand side, types maintain in the search box and Service-Now will search Maintain Items module for you now under Service Catalog application select Maintain Items module as give in the following screenshot:
Service Catalog Maintain Items
  1. You will now see a list of catalog items. If you want to attach a new workflow with the catalog item, then you can click on any catalog item but for now let support Apple iPad3 catalog item, as shown in following screenshot:
Catalog item
  1. Now open the Apple ...

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