Chapter 6, Events, Notifications, and Reporting, explained how you could export any list in a variety of formats. You simply go to a list menu, right click on the list headings and choose Export. And Chapter 1 explored how we could navigate to pages without using the frameset. Open a new browser window and set the path as the table name suffixed by _list.do.
Let's imagine you may want a list of every Maintenance task in a format that Excel can use.
- Navigate to http://<instance>.service-now.com/x_hotel_maintenance_list.do in your browser, replacing <instance> with your instance name.
Make sure you do this in all the examples I give - there are many occasions in this chapter.
- You will be presented with the Maintenance ...
