At Gardiner Hotels, we have the highest standards of quality. Rooms must be clean and tidy, with all the light bulbs working, and no dripping taps! Let's create a table that will contain jobs for our helpful staff to complete.
The process for dealing with a maintenance issue at Gardiner Hotels is straightforward; the need gets recorded in ServiceNow, and it gets assigned to the right team, who then work on it till it is resolved. Sometimes, a more complex issue will require the assistance of Cornell Hotel Services, a service company that will come equipped with the necessary tools. But to ensure that the team isn't used unnecessarily, management needs to approve any of their assignments.
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