How to do it...

  1. Open any standard web browser and type the instance address.
  2. Log in to the Service-Now instance using the credentials.
  3. Now, on left hand side in the search box type maintain item and click on Maintain items module under the Service Catalog application to check the workflow which is attached with it catalog item. Let’s suppose, you have opened Apple iPad3 catalog item as shown in following screenshot:
Apple IPad 3 workflow
  1. After clicking on Apple iPad3 catalog item, you will see attached workflow name Procurement Process Flow – Mobile in Workflow field of catalog item. You need to click on show workflow button as highlighted ...

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