- Open any standard web browser.
- Type the Service-Now instance web address (http://{instance_name}.service-now.com) provided by your company in the address bar. Now, enter your credentials in respective fields.
- Go to the Incident Application and click on the Create New module.
- Now, you will view an empty incident form or on existing incident form right-click on the header of the incident form through mouse and click on Configure and then on UI Actions option:
UI Action button
- You will now see all the UI actions of the table. You need to click on the New button, as shown here:
New UI actions
- Now, you will see the UI ...