- Open any standard web browser and type the instance address.
- Log in to the Service-Now instance using the credentials.
- On the left-hand side, type workflow and under Workflow, click on Workflow Editor.
- Out of the box, service-now provides following activities for Approvals so let’s understand some basics first:
Workflow approval activity
- Approval Group: This activity is dedicated for group approval, so let's better understand this activity from an example. So, for instance, if your organization is procuring new laptops or new server for IT department, then an approval from the finance department is mandatory. The finance ...
