- Open any standard web browser.
- Log in to the Service-Now instance with the credentials.
- On the left-hand side, type Incident in the search box and open any existing record.
- Now right-click on the header and hover on the mouse over History option and select Calendar:
Checking the history of an incident
- Now you will able to see the following page, where you can see all the activities that were performed on the incident records with user name:
History of the incident
- If you want to know more details then you need to maximize ...
