The next step is to start working on creating the business services. Before we start doing that, we need to understand different planning phases we go through to create the business services. In an organization, there might be huge business services which might need to be consolidated into the ServiceNow environment. Here are the steps that we need to do take:
- Creating empty phases
- Populating the phases
- Creating business service
The important steps are planning, phase population, and creating business service.
Phases are nothing but groups that the business services can be bucketed into. There are various dimensions ...
