ServiceNow IT Operations Management

Active directory Orchestration

In this example we will see how to leverage the active directory activity pack to perform basic Orchestration activities in managing the active directory user management.

Active directory activity pack can orchestrate to management the users and the groups with in the active directory. With the help of this activity pack, the password reset can be managed, and we can also manage the active directory, including creating, updating, resetting, disabling and removing active directory accounts and associated users. In our example, we will walk through how to create a user in the AD.

1. First step: to carry out any Orchestration activities, the MID Server should be ready. In the earlier chapters we have covered on ...