SB 118-1
Preparation
• Make copies of the guidelines for each participant.
• Provide pencils and plain paper for task force members.
• Have a whiteboard or flipchart and markers available to use during the exercise
and discussion.
• Arrange for a table and five to seven chairs for task force members. The
arrangement should be flexible to allow easy viewing of the task force and
recorded information.
Process
• Tell the group you’re going to give them a problem-solving exercise. Read or
paraphrase the following:
The XYZ Company has assigned five (or the number in your task force) of its
employees to form a task force to review the company holidays. There are now
eight existing holidays that are recognized by the company. They are New
Year’s Day, Martin Luther King, Jr., Day, President’s Day, Memorial Day,
Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
The company president has decided to offer a ninth floating holiday that can
occur anytime within the calendar year, January through December. Your
assignment is to select which day to consider for the floating holiday, support
your choice with rationale for the selection, and report your decision back to
the president within the next 10 working days.
• Explain that it is up to the task force to meet and reach alternative solutions to
the problem. Point out that in the exercise, the emphasis will be on the leader
and how effectively he/she accomplishes this task.
• Ask for five to seven volunteers to serve on this task force. Make your own
personal selection if you do not receive enough volunteers.
• Tell the task force to choose a leader. If they cannot agree, encourage one
member to act as the leader.
• Explain that the leader will not remain in that role throughout the entire
meeting. The leader may step down at any time, and periodically a new leader
will be selected from the observers. This allows someone experiencing difficulty
to get out of the “hot spot” and gives others a chance to experience leading the
meeting.