Seven Cs of Consulting, The

Chapter 1. The framework background

All consulting assignments share a number of common stages and analytical methodologies. No matter what country, industry, company or field of endeavour, the core actions will be similar: meet the client, help with a problem, confirm that the issue is resolved and close the contract. These common stages form the backbone of the Seven Cs framework and are used to guide the development of the ideas offered in the book.

Consider a company trainer, account manager, car mechanic, hairdresser or even a military advisor on a battlefield. All have a clear role: that of an outsider employed to help solve a problem for someone else. More importantly, they all follow a similar engagement pattern, albeit appropriate to ...