Chapter One

 

Hire to Specific Performance Expectations

“A non-fat latte with no foam.”

The Perfect Blend coffee shop in Roseville is usually pretty empty at 6:30 in the morning. Traffic begins to pick up after 7:00—business people on their way to work, a couple stopping by after their morning walk, and others just stopping in to use the free Internet service. With inside and outside patio seating, there’s always room for a small, casual or confidential meeting.

This has become a monthly ritual—the four of us meeting for coffee on the third Thursday of each month. Our personal friendship has made this a monthly commitment. It’s quite unusual when one of us misses this rendezvous.

Charles was the first to arrive after me. Charles is in his mid ...

Get Seven Rules for Hiring Extraordinary Talent: A Business Story now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.