Chapter 12: Learning lessons for avoiding the inadvertent exclusion of communities from smart city projects
Alan-Miguel Valdeza; Edward Wigleyb; Oliver Zanettic; Gillian Rosec a School of Engineering and Innovation Management, The Open University, Milton Keynes, United Kingdomb Department of Geography, The Open University, Milton Keynes, United Kingdomc School of Geography and the Environment, University of Oxford, Oxford, United Kingdom
Abstract
More and more actors in smart cities acknowledge that the successful design of many smart city projects relies on engagement from citizens, workers, and residents. This chapter reflects on the development of a toolkit for avoiding the inadvertent exclusion of communities from smart city projects. ...
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