Acknowledgments

The story in this book is a work of fiction. Any resemblance to actual persons, living or dead, or actual events is purely coincidental.

The characters in this book are a mash-up of the many people I have worked with over the years. These same people have also helped me develop many of the ideas, insights, and tools in this book. I owe all of them a debt of gratitude. And so in no particular order a special thanks to Stuart Crabb, Doug Cunningham, Max Johnston, James Mounter, Christopher Connor, Jennifer Rogers, Megan Parker, Tim Liong, Sarah Lacey, Philip Smiley, Paolo Lanzarotti, Lies Ellison-Davies, Wim Junge, Aravind Thippanaik, Carl Dempsey, Paul Linton, Jim Woolfrey, Gurkeerat Singh Virk, David Shlager, Alastair Cochrane, ...

Get Shopper Marketing now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.