25 INVOLVE USERS IN SCOPE DEFINITION
Project communication involves both communicating to (or with) stakeholders and receiving information from them. This chapter looks at one of the methods to elicit information from your team and relevant parties. The following chapter considers how to give information to those key stakeholders. Involving users in defining the project scope is fundamental to the success of any project. You can’t define the scope sufficiently alone, by brainstorming what you think the users really want the project to cover as you run the risk of both alienating your users and missing something important. Including your customers, the end users, in this part of the project definition will guarantee your scope is as comprehensive ...
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