Shortcuts to success, 2nd Edition

28 ACTIVELY MANAGE REQUIREMENTS

Requirements are the cornerstone of projects – after all, a project is all about delivering something new, and that tends to be documented in the form of project requirements. Unfortunately, poor requirements definition is something that is often cited as a reason for project failure.⁵³ Requirements need to be actively managed beyond capturing the initial requests.

Gina George is a project manager for a call recording division of a professional services firm in the United States.

‘Ideally, in our organisation, the solution engineer’s role is to do the discovery, document the requirements, and design the solution ...