Think back over the oddest moment of your day, or the strangest encounter, or the most puzzling problem. What story would you tell your five-year-old when you get home?
How ?
This book offers many examples of ways we can show our work. Whatever appeals to you and whatever approaches you wish to take, it’s critical that someone—and it might as well be you—be the leader. This book is aimed at readers from all areas of an organization, from frontline workers to CEOs, and at those who don’t work within an organization at all. Whatever your place, the key to getting started is to . . . start. Be the first one to go, the one to set the example, the one to lead the effort. This chapter offers tips for managers, trainers, workers, and people just ...
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