CHAPTER 4
People
The HR expertise domain of People Knowledge counts toward 17 percent for both exams. This domain covers the essential HR knowledge needed for relating to people. The following are the functional areas that fall within the People Knowledge domain:
• Functional Area 1—HR Strategic Planning
• Functional Area 2—Talent Acquisition
• Functional Area 3—Employee Engagement & Retention
• Functional Area 4—Learning & Development
• Functional Area 5—Total Rewards
HR professionals are expected to know how to perform the following Body of Competency and Knowledge (BoCK) statements for the People Knowledge domain:
• 01 Creating and setting the strategic direction of the HR function
• 02 Acquiring or developing the talent necessary ...
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