This glossary is composed of terms you will likely encounter as you move through your life in human resource management. Many of the terms you already know. Some of them, like andragogy, Delphi technique, histogram, or pedagogy, may be new to you. Yet each of the terms here can be important to HR professionals.

Here is a suggestion. As you work through the book and discover a term that is new to you, pause long enough to flip to the glossary and look it up. Knowing how a word or phrase is used can be helpful in understanding its meaning. It won’t be long before you are using these terms in your everyday encounters.

80% rule   The measurement known as a “rule of thumb” used to test for disparity in treatment during any type of employment ...

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