CHAPTER 4
People
The People knowledge domain counts toward 18 percent for both exams. This domain covers the essential HR knowledge needed for relating to people. The following are the functional areas that fall within the People knowledge domain:
• Functional Area 1: HR Strategy
• Functional Area 2: Talent Acquisition
• Functional Area 3: Employee Engagement & Retention
• Functional Area 4: Learning & Development
• Functional Area 5: Total Rewards
HR professionals are expected to know how to perform the following Body of Applied Skills and Knowledge (BASK) statements for the People knowledge domain:
• 01 Creating and setting the strategic direction of the HR function
• 02 Acquiring and developing the talent necessary for pursuing ...
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