CHAPTER 3
Organization
The Organization domain covers five functional areas: Structure of the HR Function, Organizational Effectiveness & Development, Workforce Management, Employee & Labor Relations, and Technology Management. The way human resources interfaces with an organization noticeably impacts the effectiveness and development of the organization. The human resources interface is driven by the way the workforce is managed, the success of employee engagement initiatives, and how technology and people analytics are used to understand and motivate the workforce toward accomplishing the organization’s strategic direction. This chapter is designed to review your knowledge in these five functional areas as they relate to the effective ...
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