CHAPTER 5
Behavioral Competencies
Behavioral (situational judgment) competencies measure a test taker’s decision-making skills given a situation presented as a realistic, work-related scenario, and asked to choose the best of several possible strategies to address or resolve the issues presented in the scenario. The scenario typically presents multiple situations based on one scenario. The questions based on the scenario are multiple-choice. More than one strategy may be effective; however, one strategy is the best and the remaining options are incorrect. The test taker receives credit for the best choice only.
This chapter includes SHRM-CP and SHRM-SCP practice questions organized into three behavioral competency clusters. This organization ...
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