Chapter 3The Dynamic Environment of Human Resource Management
Exam Notables
In 2019, the World Health Organization (WHO) classified burnout as an occupational phenomenon, defining it as “a syndrome …resulting from chronic workplace stress that has not been managed …” (https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases).
Even before the Covid-19 pandemic, these leaders identified three dimensions of burnout:
- Feelings of exhaustion
- Feelings of negativity about their job or company
- Feeling personally inadequate or ineffective at their jobs
It could be argued that HR professionals are at a high risk of burnout. Over the last several years, the work of HR teams has become increasingly ...
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