SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management

SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management

by David Clifford
Released October 2018
Publisher(s): IT Governance Publishing
ISBN: None

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Video description

This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.

Table of contents

  1. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Intro 00:00:23
  2. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 1 00:01:19
  3. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 2 00:01:36
  4. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 3 00:04:02
  5. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 4 00:05:58
  6. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 5 00:03:58
  7. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 6 00:13:30
  8. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 7 00:10:46
  9. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 8 00:06:03
  10. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 9 00:01:54
  11. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 10 00:05:45
  12. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 11 00:04:08
  13. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 12 00:01:36
  14. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 13 00:06:10
  15. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Chapter 14 00:01:57
  16. SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management - Outro 00:00:30

Product information

  • Title: SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management
  • Author(s): David Clifford
  • Release date: October 2018
  • Publisher(s): IT Governance Publishing
  • ISBN: None