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Silver Clouds, Dark Linings: A Concise Guide to Cloud Computing by Stephen G. Bennett, Archie Reed

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Chapter 10. Cloud Operations, Administration, and Management

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Cloud I—Geek and Poke

This chapter highlights the key aspects that you must be aware of when operating and managing cloud services. This will require a shift in your traditional approach to systems management to cater for a more dynamic environment that empowers end users. In the case of public cloud services, this also means a loss of control in certain aspects of the management capabilities. This will necessitate IT departments to standardize and automate operational processes, and address some unique infrastructure requirements.

Standardized Processes and Tools

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