3

Managing Information, People, Action

A model of managing

We begin this discussion of what managers actually do with the gurus of management, most of whom have seen this job in its component parts, not as an integrated whole. This chapter proposes a model of managing that positions the parts within the whole, by depicting managing as taking place on three planes: through information, with people, and for action. A final section describes the “well-rounded” job of managing.

MANAGING ONE ROLE AT A TIME

If you wish to become one of those “gurus” of management, focus on one aspect of the job to the exclusion of all the others. Henri Fayol saw managing as controlling, while Tom Peters has seen it as doing? (“‘Don’t think, do’ is the phrase I favor’” ...

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