Six Sigma for Managers, Second Edition (Briefcase Books Series), 2nd Edition

Preface

Six Sigma is best described as a journey—a journey for business professionals who are truly committed to improving productivity and profitability. Six Sigma isn’t theoretical; it’s an active, hands-on practice that gets results. In short, you don’t contemplate Six Sigma; you do it. And doing it has proven to be the fast track to vastly improving the bottom line. The journey is about arming your human “assets” with problem-solving techniques, working project by project, resulting in breakthrough financial benefits and defect reduction.

The purpose of this new edition of Manager’s Guide to Six Sigma has been to update and capture both the evolution of Six Sigma from the onset of the methodology back in 1994 with AlliedSignal/GE through ...