Six Sigma for Managers, Second Edition (Briefcase Books Series), 2nd Edition

Six Sigma Proof Positive

There is one rule for industrialists and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible.

—Henry Ford (1863-1947)

So, now that you’ve read about the basic how-tos of Six Sigma, what do you think? Is it possible to deliver the best quality goods at the lowest cost and compensate people fairly? Once again, the answer is a resounding yes—if you implement Six Sigma and maintain it over time to get those results.

It’s a simple enough formula: give your customers what they want, when they want it, at a competitive price—their CTQ factors—and your company can emerge ...