Chapter 19
Standardizing on Improvement
In This Chapter
Getting long-term results with control planning
5S-ing for sustained improvement
Mistake-proofing for the future with Poka-Yoke
Using your old friend FMEA to establish the right level of control
Setting up and following standards to make your awesome new process last
A solution that isn’t sustained over the long term has little value. That kind of solution can make you feel good for a little while, but if the problem doesn’t stay solved, you end up being frustrated with the experience. The Control phase (the C in DMAIC) helps you make sure the problem stays fixed and, if done properly, provides you with additional data to make further improvements to the process.
In this chapter, you find an abundance of easy-to-use and readily available Six Sigma tools and techniques to ensure that your problem remains solved for the long term. These tools range from documented plans and strategies to common-sense approaches for mistake-proofing ...
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