Six Sigma for Business Excellence: Approach, Tools and Applications

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Building the Foundation for Six Sigma

The Evolution of Six Sigma

Six Sigma is one of the most popular approaches embraced by companies all over the world during the last two decades to achieve business excellence. The primary objective of Six Sigma is to reduce variation, in products or processes, to achieve quality levels of less than 3.4 defects per million opportunities (DPMO). The Six Sigma approach, now a model for business excellence, is deployed by many world-class companies to make breakthrough improvements that directly lead to improved financials.

The Six Sigma approach was first introduced and developed at Motorola in the late 1980s. Motorola learned about quality the hard way, being consistently beaten as it was in the competitive ...