Managing Change: Leadership and Teams
Change always requires efforts. Try writing with your left hand (or right hand if you are left-handed), or think about speaking in a different language. How do you find it? Can you get it right, the first time? Similarly, any change in an organization can happen only with commitment and perseverance, especially on the part of the top management. Six Sigma is no exception. Six Sigma is about making a cultural change in the company. It involves changing human beings. Six Sigma is about motivating people to use innovation and creativity to make things better and to enable them to take decisions based on facts. Six Sigma leaders, champions, sponsors and belts should nurture these values ...