7Tools for Six Sigma

We shall not fail or falter...Give us the tools and we will finish the job.Sir Winston Churchill (1874–1965)

7.1 Introduction

There are many tools for Six Sigma Pricing, and these are no different from those for other Six Sigma projects. We emphasize that these tools are exactly that: tools. We may use these or ignore these as we see fit and modify them or discard them midway through a project based on our need. They are not artifacts of some ritual, and we should not feel we have to use each of them or in any particular sequence except where it makes sense in a particular project or context.

However, there is a difference between use of tools in pricing projects and in nonpricing projects, at least in degree. The emphasis ...

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