Sketching User Experiences: Getting the Design Right and the Right Design

Design Thinking and Ecology

My experience is not authoritative because it is infallible. It is the basis of authority because it can always be checked in new primary ways. In this way its frequent error or fallibility is always open to correction

—Carl Rogers, On Becoming a Person

At this point I want to step back and try to tie some things together. I do so at the risk of incorporating some redundancy.

I have been talking about a few things:

The nature of design

The importance of sketching

The plurality and variation of approaches that sketching affords

The capacity for fluid, simple, rich, and spontaneous annotation

The social nature of design, in terms of both people and sketches

The importance of having persistent displays that enable ...