Sketching User Experiences: Getting the Design Right and the Right Design

Interacting with Paper

… success every time implies that one’s objectives are not challenging enough.

— Mick Fowler

We now move back to the world where sketches are interactive and they can be experienced first-hand. Curiously enough, to start things off, we are going to go back to where we started: with traditional sketches on paper.

Example: Scoping Out Tektronix

Sometime in the 1980s I was invited to do some consulting for Tektronix, a company in Portland Oregon. While I was there, I had the opportunity to speak with some of the people who designed their test instruments (core products of the company at the time). Earlier, I had published a paper on iterative design (Buxton … Sniderman 1980). So in typical fashion, a little too self-important, ...