SKILL 19
Appreciate People and Differences
Your ability to appreciate people and their differences is key to effective communication and your ability to be effective on the job. Routine or natural behaviors can be misinterpreted and cause unexpected problems when you work with others whose backgrounds are different from yours. Exhibiting empathy through acceptance allows you to put yourself in someone else’s shoes without making judgments about them or the situation. It conveys respect for others, their views, and what they have experienced. It is often wise to acknowledge the differences that others bring based on their culture, experience, ...
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