About the Author

ROBERT HASKINS works for Renesys Corporation, a leader in real-time Internet connectivity monitoring and reporting. He has been a Unix system administrator since graduating from the University of Maine with a degree in Computer Science. After an initial stint working at a nuclear power plant, Robert has fought spam in many environments, including enterprises, cable modem ISP, network equipment manufacturer, wholesale dialup ISP, competitive local exchange carrier, and traditional ISP. He has presented on the topic of fighting spam at NANOG, FBI Boston Infragard, and LISA. Robert writes a regular technical column called ISPadmin on service provider topics for Usenix’s ;login:. He is a member of Usenix, SAGE, and IEEE.

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