Chapter 6 Grant Autonomy

Most people don’t like someone always looking over their shoulder or second-guessing them. While it’s good to help our teams build their confidence and meet challenges, it’s also important to let them loose to explore and try their ideas on their own. When we feel like we own much of what we do, we tend to take responsibility and really love our work. And when we love our work, we learn faster.

Real learning rarely comes from success. It’s the failures that really force us to ponder the details of what we do, to understand the things and processes we work with. Failure can also spur us to try and try again to actualize our ideas. The same is true when, as teammates or bosses, we allow others to fail. If we believe in ...

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